Cookie Policy

This Cookie Policy explains how The Boiling Tap Company Ltd (collectively “TBTC” “we“, “us“, and “ours“) use cookies and similar technologies to recognise you when you visit our website www.theboilingtapcompany.com (the “Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

By continuing to use our Website you are deemed to consent to our use of the cookies described in this Cookie Policy and used by our Website.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties may serve cookies through our Website for advertising, analytics and other purposes. If so, this is described in more detail below.

The specific types of first and third party cookies served through our Website and the purposes they perform are described in the table below:

Types of cookie

Purpose

Who serves these cookies

How to refuse

Essential website cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.                

google.com

Livechat.com

Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them.

You can block or delete them by changing your browser settings however, as described below under the heading “How can I control cookies?”.

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use.

However, without these cookies, certain functionality like videos and file downloads may become unavailable.

google.com

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”.

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website are being used or how effective are marketing campaigns are, or to help us customise our Website for you.

google.com

doubleclick.net

Livechat.com

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”.

Other tracking technologies

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Flash cookies and Local Shared Objects

Our Website may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

Targeted advertising

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How you can control cookies

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

How often we update this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Where you can get further information

If you have any questions about our use of cookies or other technologies, please contact us on 0800 080 6696.